We work in long-term partnership with PCNs, GP federations and Integrated Care Boards to deliver reliable, high-quality clinical services.

What commissioners value

  • Consistent, high-quality delivery
  • Transparent reporting and accountability
  • Strong communication and partnership working
  • Flexible, scalable service models
  • Continuous improvement focus
  • Paula Crake

    Operations Manager, Burnley West PCN

    “I just wanted to take this opportunity to thank you for the pain service which you provide for Burnley West Primary Care Network – this pilot has already shown positive engagement from patients who often have complex persistent pain needs and may not previously have accessed this level of support. Feedback from patients has been encouraging, particularly around feeling heard, understanding their medication better, and improving day-to-day function and quality of life. The service has integrated well with the PCN and provides a proactive approach to medicines optimisation and persistent pain management.”

  • Dr Andrea Murphy

    Partner, Woolton House Medical Centre

    “We commissioned Promni Health’s mental health service in SWAGAA PCN and are extremely grateful for the excellent support given to us by them. The management team ensured a smooth transition, maintained clear communication and consistently demonstrated a genuine commitment to service quality and staff wellbeing during the onboarding process.”

  • Dr Tim Cooper

    Clinical Director, Whitewater Loddon PCN

    A big thank you to your FCP team working in Whitewater Loddon PCN. Both FCPs are absolutely superb and a credit to your organisation! Out of all the many ARRS contracts we have had over the past 5 years, yours is the one that has never caused an issue and has massively improved our service offer to patients. They are a real part of our team, which is a real credit to Promni Health.

  • Emma Moore

    PCN Manager, The Valleys PCN

    We have commissioned Promni Health’s FCP services since 2020. We have found Promni Health to be very proactive and responsive. When there have been teething issues, these have always been resolved promptly. The quality of the FCPs is fantastic, and they have integrated well with the PCN.

  • Alan Maguire

    Clinical Director, West Northumberland PCN

    Since we began working with Promni Health in November 2021, we have successfully expanded our FCP service. We are very pleased with their management of the service, the skills of the FCP team, and the retention of team members. The FCPs have integrated well into our practices and have become an essential part of our Primary Care Network.