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Pain Management Services

An integrated, MDT-led approach supporting people with persistent and complex pain.

Promni Health supports Integrated Neighbourhood Teams to deliver structured, evidence-based pain pathways by providing the specialist workforce and delivery components required to enable a fully functioning MDT model – improving outcomes, reducing reliance on medication, and reducing demand across primary care.

The Challenge

Persistent pain is a major driver of demand across primary care and neighbourhood services

  • High volumes of chronic pain presentations
  • Repeat GP consultations, fit notes, and prescribing pressures
  • Limited access to structured, coordinated pain pathways
  • Fragmented care across physical health, mental health, and social support
  • Poor long-term outcomes without integrated, multidisciplinary intervention

Our Solution

Promni Health enables delivery of a sustainable, MDT-led pain pathway designed for safety, consistency, and measurable outcomes

We provide:

  • Specialist clinicians with holistic expertise in persistent pain ‘what matters to you’ approach
  • Structured patient education and self-management programmes
  • Integrated physical and psychological support
  • Workforce components to support neighbourhood MDT delivery
  • Outcomes tracking and reporting
  • Scalable, sustainable service design
  • System-Level Support

We support systems to:

  • Reduce repeat demand and ongoing pressure across primary care
  • Improve long-term outcomes for those with persistent pain
  • Integrate pain pathways within wider neighbourhood, MSK and MDT models

How it works

1

Mobilisation

We work with your PCN to identify persistent pain cohorts, map current demand and prescribing patterns, and design a structured MDT pain pathway aligned to neighbourhood care models.

2

Deployment Roadmap

Specialist clinicians are embedded within MDTs to deliver holistic pain assessments, group education, and self-management programmes – integrating physical, psychological, and social support to reduce reliance on medication and repeat GP visits.

3

Ongoing Management

We provide continuous clinical governance, outcomes tracking, and pathway optimisation – supporting sustained behaviour change, improved patient outcomes, and reduced long-term demand on primary care.

  • Paula Crake

    Operations Manager, Burnley West PCN

    “I just wanted to take this opportunity to thank you for the pain service which you provide for Burnley West Primary Care Network – this pilot has already shown positive engagement from patients who often…

  • Dr Andrea Murphy

    Partner, Woolton House Medical Centre

    “We commissioned Promni Health’s mental health service in SWAGAA PCN and are extremely grateful for the excellent support given to us by them. The management team ensured a smooth transition, maintained clear communication and consistently…

  • Dr Tim Cooper

    Clinical Director, Whitewater Loddon PCN

    A big thank you to your FCP team working in Whitewater Loddon PCN. Both FCPs are absolutely superb and a credit to your organisation! Out of all the many ARRS contracts we have had over…

  • Emma Moore

    PCN Manager, The Valleys PCN

    We have commissioned Promni Health’s FCP services since 2020. We have found Promni Health to be very proactive and responsive. When there have been teething issues, these have always been resolved promptly. The quality of the…

  • Alan Maguire

    Clinical Director, West Northumberland PCN

    Since we began working with Promni Health in November 2021, we have successfully expanded our FCP service. We are very pleased with their management of the service, the skills of the FCP team, and the…

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Why Promni Health

Promni Health is a trusted NHS clinical service partner, delivering fully managed services designed to improve access, strengthen services and support sustainable healthcare delivery.

We work exclusively with the NHS, supporting Primary Care Networks, Integrated Care Boards and provider organisations with scalable, clinically governed service models.

We operate a mature, structured clinical governance model that includes:

Our Approach Combines:

Fully managed delivery

End-to-end service design, mobilisation, governance and ongoing management

Clinical quality and safety

Robust governance frameworks, supervision and continuous quality improvement 

Workforce stability

Employed, supported clinical teams with a focus on retention and development 

System integration

Seamless alignment with GP practices, MDTs, community services and NHS partners 

Data and outcomes focus

Transparent reporting and measurable impact across access, activity and outcomes 

Scalable delivery

From individual PCNs to system-wide services across Integrated Care Systems

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