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Mental Health Services

A fully managed ARRS-funded mental health service for Primary Care Networks and neighbourhood health systems.

Promni Health delivers embedded mental health services that improve access, reduce GP workload, and ensure patients receive timely, appropriate support.

We manage the patient and ensure seamless pathways into NHS Talking Therapies and Community Mental Health services through structured triage, referral management, and patient support.

The Challenge

Demand for mental health support continues to rise, creating increasing pressure across systems:

  • Growing complexity of patient need
  • High GP workload linked to mental health presentations
  • Long waits for secondary care services
  • Fragmented access across pathways

Our Solution

Promni Health delivers structured, clinically governed mental health services designed for access, quality and sustainability.

We provide:

  • Registered Mental Health Nurses (RMN) embedded in PCNs
  • Structured triage, assessment and brief intervention models
  • Support for QOF delivery
  • Robust clinical governance and supervision
  • Integration with GPs, MDTs and community services
  • Data reporting, outcomes monitoring and service insight
  • Stable, supported workforce with strong retention
  • System-Level Support

We support systems to strengthen mental health provision at scale by:

  • Managing demand within primary care
  • Creating seamless pathways into NHS Talking Therapies and Community Mental Health services
  • Reducing pressure on GPs and specialist services
  • Delivering consistent, clinically governed provision across PCNs

How it works

1

Mobilisation

We work with your PCN to assess local mental health demand, define RMN capacity, and align triage and referral pathways with NHS Talking Therapies and community services.

2

Deployment Roadmap

Registered Mental Health Nurses are embedded within practices to deliver structured triage, assessment, and brief interventions supporting patients at first contact and coordinating access into the right care pathways.

3

Ongoing Management

We provide continuous clinical supervision, governance, and pathway oversight ensuring safe decision-making, reduced GP workload, improved access, and seamless navigation across mental health services.

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Why Promni Health

Promni Health is a trusted NHS clinical service partner, delivering fully managed services designed to improve access, strengthen services and support sustainable healthcare delivery.

We work exclusively with the NHS, supporting Primary Care Networks, Integrated Care Boards and provider organisations with scalable, clinically governed service models.

We operate a mature, structured clinical governance model that includes:

Our Approach Combines:

Fully managed delivery

End-to-end service design, mobilisation, governance and ongoing management

Clinical quality and safety

Robust governance frameworks, supervision and continuous quality improvement 

Workforce stability

Employed, supported clinical teams with a focus on retention and development 

System integration

Seamless alignment with GP practices, MDTs, community services and NHS partners 

Data and outcomes focus

Transparent reporting and measurable impact across access, activity and outcomes 

Scalable delivery

From individual PCNs to system-wide services across Integrated Care Systems

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