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We have commissioned Promni Health’s FCP services since 2020. We have found Promni Health to be very proactive and responsive. When there have been teething issues, these have always been resolved promptly. The quality of the FCPs is fantastic, and they have integrated well with the PCN.

Since we began working with Promni Health in November 2021, we have successfully expanded our FCP service. We are very pleased with their management of the service, the skills of the FCP team, and the retention of team members. The FCPs have integrated well into our practices and have become an essential part of our Primary Care Network.

I don’t think we say this frequently enough, but please know that the report reads so well and demonstrates how valuable and key the service you provide to the practice is. Thank you for all of your hard work looking after our patients. You should be really proud of what you have achieved here.

At Rural West PCN we have been working with Promni Health for many years and have found their physios to be of the highest standard and the management team to be very responsive. Both Abdullah and Niall, our current physios are very much part of the team and integrate very well with each of the surgeries they work at. They are both well-liked by our patients, and we regularly receive positive feedback regarding their care. We would definitely recommend Promni Health for ARRS provision.

Gill is an asset to our PCN, one of the first ARRS roles we recruited and didn’t regret. Gill has shown PCN dedication and commitment to support all five of the member practices with her skills as an advance practitioner although she is based at Peel House Medical Practice. She has invested time to support practices with valuable data to contribute in creating efficiency and effective support for GP’s, providing us with regular audits to highlight the valuable difference being made to patient care. More recently, after acquiring the skills for joint injections and stepping into the role as an advance practitioner Gill has widened her offer to the PCN and will be offering her joint injection service to patients of other member practices within the PCN – a huge benefit for those practices that do not currently have this provision in house.

Gill has also started providing clinical supervision to 2 more FCP’s employed by the PCN and has ensured that they are mentored to best of her abilities, sharing her skills to ensure they reflect optimal performance in practices and are recognised for their team capabilities. Always willing to help and get involved in any new initiative.