We work in long-term partnership with PCNs, GP federations and Integrated Care Boards to deliver reliable, high-quality clinical services.

What commissioners value

  • Consistent, high-quality delivery
  • Transparent reporting and accountability
  • Strong communication and partnership working
  • Flexible, scalable service models
  • Continuous improvement focus
  • Dr Robert Westgate

    Clinical Director, Carlisle Healthcare Primary Care Network

    “We have had Remote First Contact Physiotherapy services with our GP surgery provided by Promni Health since the autumn of 2022. We are very satisfied with the service. The service creates additional capacity at the front door of primary care. Shreya, our remote practitioner, provides an exemplary, fully utilised service for our patients to support their musculoskeletal care. She works collaboratively with our surgery based physiotherapist and communicates well with our wider clinical team. She excels in her role and is now developing a remote osteoarthritis education pathway/group consultation to further support patients with their arthritis self-management.”

  • Nafisa Sarwar

    Head of Operations, Birmingham SmartCare Federation

    “Our Primary Care Network (PCN) has implemented a unique hybrid model of remote and face-to-face services, funded through our Additional Roles Reimbursement Scheme (ARRS) budget by sub-contracting to Promni Health. This innovative approach has been highly valued by our multidisciplinary team workforce and our patients who really appreciate the additional capacity provided by remote appointments. This hybrid model also takes into account the individualised needs of our patients who are not able to travel to our Hub as they are still able to receive expert advice remotely.

    Sanjay Dahiya, for example, works two days from home and three days in practice, and we are delighted with how effectively this tailored blend of services in meeting the needs of our patients. The specialist MSK service provided by our dedicated and diligent FCP Sanjay enables us to offer flexible patient access while optimising the use of our estate space