These Terms of Use govern your access to and use of the Promni Health website (“our website”). By using our website, you confirm that you accept these terms and agree to comply with them. If you do not agree to these terms, you must not use our website.
About Us
Promni Health is a fully managed clinical service provider working exclusively with the NHS to deliver high-quality services across primary care, community and neighbourhood health systems.
Promni Health works exclusively with NHS organisations and does not provide direct private healthcare services through this website.
Throughout these terms, “Promni Health”, “we”, “us” and “our” refer to Promni Health.
Registered Office: Promni Health, Commerce House, Carlton Boulevard, Lincoln, LN2 4WJ
Company Registration Number: 12794924
Access to Our Website
We make reasonable efforts to ensure that our website is available and functions correctly. However, we do not guarantee that our website, or any content on it, will always be available, uninterrupted, secure, or free from errors, defects or viruses.
Access to our website may be suspended temporarily and without notice in the case of system failure, maintenance, repair, or for reasons beyond our control.
We may update, suspend, withdraw or change all or any part of our website without notice.
You are responsible for ensuring that anyone accessing our website through your internet connection is aware of these terms and complies with them.
Changes to These Terms
We may revise these Terms of Use at any time by updating this page.
Any changes will take effect immediately upon publication on our website.
Your continued use of the website following any changes confirms your acceptance of the updated terms.
Permitted Use of Website Content
All content on this website, including text, graphics, logos, branding, downloads, documents, images, layout and design, is owned by or licensed to Promni Health unless otherwise stated.
You may view, download and print content from the website for your own lawful business use and general information purposes only.
You must not:
copy, reproduce, modify, distribute or republish website content for commercial purposes without our prior written consent;
use our name, logo or branding without permission;
seek unauthorised access to our systems or network;
interfere with, damage or disrupt the operation of the website;
knowingly introduce viruses, malware or other harmful material;
create links to this website from another website without our prior written consent.
All intellectual property rights remain reserved.
Medical Information Disclaimer
Any medical and clinical information provided on this website is for general information purposes only.
It is not intended to constitute medical advice, diagnosis, treatment recommendations, or professional healthcare guidance.
Information on this website must not be relied upon as a substitute for professional medical advice, diagnosis or treatment relevant to individual circumstances.
Patients should always seek advice from an appropriate healthcare professional, GP, NHS 111, or emergency services where appropriate.
Promni Health does not provide emergency medical support through this website.
Recruitment and Careers Information
Any careers information, vacancy details or employment opportunities shown on this website are provided for general recruitment purposes only and may be updated, amended or withdrawn without notice.
Submission of an enquiry, CV or application through the website does not guarantee employment, engagement or further recruitment processes.
Links to Other Websites
Our website may contain links to third-party websites or resources provided for your convenience and information only.
These links do not imply approval or endorsement by Promni Health.
We have no control over the contents of third-party websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
If you choose to access any third-party website, you do so entirely at your own risk and should review their own terms and privacy policies.
Accuracy of Information
We make reasonable efforts to ensure that the information on this website is accurate, complete and up to date.
However, we make no warranties, representations or guarantees, whether express or implied, that the content is accurate, complete, current or fit for any particular purpose.
Complaints and Feedback
Promni Health is committed to delivering safe, effective and high-quality services across all areas of care.
If you wish to raise feedback, a concern or a complaint regarding any aspect of our services, please refer to our Complaints Policy available on this website.
We value feedback as part of our commitment to continuous improvement and strong clinical governance.
Limitation of Liability
To the fullest extent permitted by law, Promni Health excludes all liability for any loss or damage arising from your use of, or inability to use, our website or reliance on any content displayed on it.
Privacy and Data Protection
Your use of this website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect, use and protect your personal data.
Please review these policies alongside these Terms of Use.
Intellectual Property
Promni Health and all related names, logos, trademarks and branding are protected intellectual property.
Nothing in these terms grants any licence or right to use our intellectual property without prior written permission.
Unauthorised use of our intellectual property is strictly prohibited.
Governing Law
These Terms of Use are governed by the laws of England and Wales.
Any dispute arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
If you have any questions regarding these Terms of Use, please contact:
Promni Health
Commerce House,
Carlton Boulevard,
Lincoln,
LN2 4WJ
Company Registration Number: 12794924
Last Updated: 11 May 2026